Your privacy matters to us. This page explains exactly what personal data pkjo collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon that hides what's actually happening with your data.
These six principles guide every decision pkjo makes about your personal information. They're not just words — they're the standards we hold ourselves to every day.
pkjo only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We don't collect data just because we can.
All personal data stored by pkjo is protected using industry-standard encryption and access controls. Only authorised team members can access player data, and only when there is a legitimate operational reason to do so.
pkjo will never sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is yours. We use it to run your account — nothing else.
This Privacy Policy tells you everything about how pkjo handles your data. If we ever need to change how we use your information in a significant way, we will notify you before those changes take effect.
You have the right to access, correct, and request deletion of your personal data at any time. pkjo makes it straightforward to exercise these rights — just contact our support team and we'll handle it promptly.
pkjo does not keep your personal data longer than necessary. Once data is no longer needed for the purpose it was collected — and once any legal retention obligations have been met — it is securely deleted.
This Privacy Policy explains how pkjo ("pkjo", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the pkjo platform at pkjo.net. It applies to all interactions with pkjo — whether through the website, the pkjo mobile app, or any other channel through which you access our services.
By registering an account on pkjo or using any part of the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use pkjo.
This Privacy Policy should be read alongside pkjo's Terms and Conditions and Responsible Gaming Policy. Together, these documents form the full agreement between you and pkjo regarding your use of the platform.
This Privacy Policy was last updated in January 2025. We will notify you of any significant changes before they take effect. Continued use of pkjo after any update constitutes acceptance of the revised policy.
pkjo collects personal data that is necessary to provide you with a functioning, secure, and compliant gaming account. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account verification and age confirmation |
| Contact Data | Email address, phone number | Account communication and support |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals |
| Technical DataDevice type, IP address, browser type, OS | Security monitoring and fraud prevention | |
| Usage Data | Games played, bet history, session duration | Platform improvement and responsible gaming |
| Location Data | Country and region (derived from IP) | Eligibility checks and compliance |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided explicit consent.
pkjo collects your personal data through the following methods:
pkjo will never collect your data without a lawful basis for doing so. Every piece of data we hold about you has a clear, documented reason for being collected.
pkjo uses your personal data for the following purposes. For each purpose, we rely on one of the following legal bases: performance of a contract with you, compliance with a legal obligation, our legitimate interests, or your explicit consent.
You can opt out of promotional communications from pkjo at any time by updating your notification preferences in your account settings or by contacting our support team.
pkjo uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site. A cookie is a small text file stored on your device when you visit pkjo.
The types of cookies pkjo uses include:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the pkjo platform.
pkjo takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
While pkjo takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, pkjo will notify you promptly and take immediate steps to contain and address the breach.
You also play a role in keeping your account secure. Never share your pkjo password with anyone. pkjo staff will never ask for your password via email, chat, or phone.
pkjo retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The specific retention periods we apply are:
Once the applicable retention period has expired, pkjo will securely delete or anonymise your personal data so that it can no longer be linked back to you.
As a pkjo player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team at [email protected].
Request a copy of the personal data pkjo holds about you at any time.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no longer a lawful basis for us to hold it.
Ask us to restrict processing of your data in certain circumstances while a dispute is resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to processing of your data for direct marketing or where we rely on legitimate interests.
pkjo will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
pkjo is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use pkjo or provide any personal data to us.
If pkjo becomes aware that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe that a minor has registered on pkjo, please contact us at [email protected] so we can investigate and take appropriate action.
pkjo may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes — particularly those that affect how we use your data or your rights — pkjo will notify you via email or through an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed.
Your continued use of pkjo after any changes to this Privacy Policy have been published and communicated constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how pkjo handles your personal information, please get in touch with our team. We take all privacy-related queries seriously and will respond as quickly as possible.
You can reach us by email at [email protected] or through the live chat feature available within your pkjo account. When contacting us about a data rights request, please include your registered email address so we can locate your account quickly.
For questions about responsible gaming tools or self-exclusion, please visit our dedicated Responsible Gaming page. For a full overview of the rules governing your use of pkjo, see our Terms and Conditions.